TERMS & CONDITIONS

ORDERS


Orders may be placed by website or phone. All quotes and payments are in AU Dollars. Credit Cards provided during the checkout process for orders placed on the website will be charged in full on the day the order is received. NOTE: Due to the quick ship times needed to meet customer expectations, we may only be able to make changes to orders up to 1 hour after the order has been received during normal business hours. If you place an order at night, over the weekend or holiday and have a change to the order, please email details regarding the change to sales@airtrak.com.au. All requests received by the morning of the following business day will be handled accordingly. Thank you for your understanding.

PRICES


Prices are subject to change without notice. Written quotations are guaranteed for 30 days. We apologize, verbal quotes cannot be guaranteed. Cancellations Orders are not subject to cancellation or deferment of shipment when ready, unless seller is indemnified against all losses resulting there from. The seller shall not be responsible for delays or non-performance caused by any circumstances beyond our control. If items are not returned in original packaging or are returned with damage, airtrak reserves the right to charge a 15% Restocking Fee. A 15% Restocking fee will be charged for cancellation of all special order products before and after shipment. Return freight charges are the responsibility of the customer. Tumbl Trak is happy to help you arrange for the return of your items. 

PROMO CODES  


Only valid promo codes can be entered. If a code is entered that is not valid, you will receive an error message. Only Codes authorized by airTrak will be valid. 

 

WARRANTY


Seller warrants all standard products to be free of defects in material and workmanship for a period of 1 year from the date of seller's invoice.  THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR ANY OTHER MATTER. Seller's sole obligation under this warranty shall be to repair or replace, at its option and expense, defective part or parts. Buyer must receive seller's approval to return part or parts for inspection. Shipping expenses on defective part or parts will be borne by the buyer. Seller is not responsible to buyer for any indirect, consequential, special or other like damages. In no event shall seller's liability to buyer exceed the purchase price charged by seller to buyer for the goods which are the subject of any dispute between seller and buyer. Warranty is not extended to items such as, but not limited to, cuts, punctures, abrasions, burns, or use of abrasive or caustic cleansers.

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